Frequently Asked Questions

 
 🔊 Conway Chrysler Dodge Jeep Ram answers your frequently asked dealership questions!✔️  
  
   
We know the car buying experience can be a bit overwhelming😭, and at Conway Chrysler Dodge Jeep Ram we want to make it easier😊for shoppers. Here are answers📞 to FAQ we consistently get at our dealership so that you can feel more confident✨ and prepared😎when you come in to see us✌!

General

Where are you located?

We are located on 2385 Church Street in Conway, South Carolina. We're just past the Conway High School and Planet Fitness is right across the street. Visit our directions page for help getting here.

How can I get ahold of someone?

If you are home in Loris and need to talk to someone, you can call our sales, service, or parts department. This is the best method if you have a question that needs to be answered ASAP. Feel free to use our contact form for questions that can wait a day or two for a response.

Why should I buy from Conway Chrysler Dodge Jeep Ram?

  • We care about customer service. In fact, we have the highest repeat and referral business in The Carolinas!
  • We have well over 300 new inventory vehicles in stock
  • We believe in getting involved in the communities we serve
  • Do you accept trade-ins?

    Of course! Plus, trade-ins help lower the cost of the next vehicle you wish to buy or lease. Our industry-leading trade-in tool is fast and easy to use, and you can trust the estimate. Using the online tool will also save time on your dealership visit once you drive in from Socastee.

    New Inventory

    Can I be alerted about new vehicles in stock ?

    We get new vehicles from Chrysler, Dodge, Jeep, and Ram in on a regular basis. The best way to stay up to date on our inventory is to bookmark key pages. You can, however, set up price alerts.

    What if I can't find what I am looking for?

    If that happens, you can do one of two things:

  • You can use our CarFinder tool to search for a new or used vehicle
  • You can contact our sales team and they'll help you track one down for purchase or lease
  • Who can I talk to about buying a new car?

    Talk with a member of our sales team if you're eager to get into a new vehicle. You can contact us from your home or office or you can stop into our showroom at your earliest convenience.

    Pre-Owned Inventory

    How can I know the vehicle is in good driving condition?

    We suggest reviewing the vehicle service history information on the model page. We also give all our used vehicles a thorough review before putting a sales stick on them. For a little more peace of mind, you can shop our Certified Pre-Owned inventory.

    what is the difference between preowned and certified pre-owned?

    Used vehicles: can be from any brand or model year. Mileage doesn't matter. Most of our used inventory is from recent model years, though we do have some older options for budget-shoppers or those who like an older style.

    Certified Pre-Owned vehicles: these must be from Chrysler, Dodge, Jeep, or Ram, and they have mileage and age limitations. They also go through a more rigorous 100+-point inspection, receive extended warranties, and come with a few extra perks, like roadside assistance!

    Finance

    What is the financing process like?

  • Fill out our online financing application or contact us about prequalifying if you have credit concerns
  • Come into our dealership for a test drive
  • If you like the vehicle, meet with our financing team to go over your financing application to see what incentives you're eligible for when it comes to buying or leasing
  • Ask any questions - we're all about transparency - and then, if all looks good, you fill out the paperwork and review extended services, like GAP insurance
  • What will a finance application do?

    The long-form financing application submits a hard pull on your credit score. The prequalify application is shorter, and after it's submitted a member of our team will reach out. This application will not affect your credit score.

    Service Center

    What type of services do you offer?

    We offer a range of services to keep your vehicle in top condition. Common ones include:

  • Oil changes
  • Tire rotations
  • Cabin air filter replacements
  • Battery swaps
  • Scheduled Service
  • Multipoint inspection
  • Fluid flush
  • Brake inspection
  • Alignment care
  • How can I book an appointment?

    Most shoppers use our online service scheduler. You can easily pick the services you need and see the open times and dates. If you prefer, you can still call into our service center.

    Are there ever any deals on servicing?

    To help make servicing more affordable, we do post services specials and parts specials. Check the pages before you come in and print out any eligible coupons.

    Parts and Accessories

    How can I order parts?

    Whether you need a new battery for your vehicle or you want to buy a rack so you can bring your surfboard to Myrtle Beach, we can help! You can order through our parts center portal or contact the in-house team.

    What type of parts do you offer?

    Mopar, the maker of our genuine parts, has a huge catalog that you could spend hours looking through. However, these are the most popular parts and accessory purchases:

  • Batteries
  • Sparkplugs
  • Air filters
  • Fluids
  • Windshield wipers
  • All-weather floormats
  • Tires
  • Light replacements
  • Hitches
  • Performance parts for our Jeep off-roaders or Dodge performance sedans
  • Where do you get the parts from?

    We order our parts from the OEM. They're a little more expensive than generic aftermarket parts, but you'll appreciate the quality and longevity, as they were built with your brand and model.

    We hope we've demystified some of your dealership questions, and we look forward to helping you with your automotive needs!

    Hours

    • Monday 8:30am-7:00pm
    • Tuesday 8:30am-7:00pm
    • Wednesday 8:30am-7:00pm
    • Thursday 8:30am-7:00pm
    • Friday 8:30am-7:00pm
    • Saturday 9:00am-5:00pm
    • Sunday INTERNET ONLY

    Contact

    Conway Chrysler Dodge Jeep Ram

    2385 Church St
    Directions 2385 Hwy 501 West
    Conway, SC 29526

    • Sales: (843) 438-1245
    • Service: (843) 636-7445
    • Parts: (843) 365-7331
       
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